No hidden fees. No confusing tiers. Pick the plan that fits and scale when you're ready.
Active customers are customers currently managed in your account. Archive any customer at any time to free up a slot — their complete history, invoices, and job records are always retained.
Every plan includes a customer portal and online payments. No add-ons, no upcharges. Customers sign in by secure link or one-time code — no password required. Online invoice payment (card & ACH) requires connecting a supported payment processor (Stripe, Square, or PayPal).
Up to 200 active customers
1 user included — built for owner-operators. Everything you need to run, bill and grow — no team features you don't use.
Up to 500 active customers
Unlimited users included — owners, office staff, and every tech in the field. One flat price. No per-seat fees. Ever.
Up to 1,000 active customers
Unlimited users included — owners, office staff, and every tech in the field. One flat price. No per-seat fees. Ever.
Up to 2,500 active customers
Unlimited users included — owners, office staff, and every tech in the field. One flat price. No per-seat fees. Ever.
For 2,500+ active customers
Unlimited users included — owners, office staff, and every tech in the field. One flat price. No per-seat fees. Ever.
Solo includes 1 user. Core, Field, Command, and Enterprise include unlimited users — owners, office staff, and every tech in the field — at one flat price. No per-seat fees.
An active customer is any customer currently managed in your account. Archive customers you're no longer serving to free up your slot count — all their history stays saved.
Yes — upgrade or downgrade anytime. Changes take effect immediately and are prorated automatically.
Every plan includes downloadable spreadsheet templates for customers, routes, and team members. Fill in your information and upload — most owners are fully set up in under an hour. No tech skills required.
Our White-Glove Onboarding is a one-time add-on — $299 for Core, $499 for Field, $699 for Command. We Zoom with you for 60–90 minutes, import your customer list, build your routes, add your team, and configure everything — guaranteed live before the call ends.
Yes — annual billing saves you two full months. Get 12 months for the price of 10.
ZERBIQ is available as a native app on iOS and Android — download it from the App Store or Google Play. It also runs in any browser and installs as a PWA directly from your phone without going through an app store. Your techs can be up and running in minutes on any device.
Yes. Every plan includes DIY spreadsheet import — download our template, fill in your customers, routes, and team, and upload. Most owners are fully set up in under an hour. White-Glove Onboarding includes full data migration handled by our team.
Every plan — Solo, Core, Field, Command, and Enterprise — includes a customer portal. No add-ons, no upcharges. Your customers sign in with a one-time secure link or code (no password required) and can view their service history with visit photos, see upcoming jobs, view and pay invoices online, submit service requests, and update their contact and communication preferences. On Field plans and above, the portal also shows quote approval so customers can approve estimates with one tap. On Command plans and above, it includes in-app messaging.
The portal itself is always on and costs nothing extra. Online invoice payment (card & ACH) inside the portal requires connecting a supported payment processor — Stripe, Square, or PayPal/Venmo. If you have not connected a processor, customers can still view their history, service requests, and invoices; they just pay through another method (cash, check, or onsite card). Cash, check, and onsite card payments are always available on every plan without a connected processor.
ZERBIQ supports Stripe, Square, and PayPal/Venmo for online payments. You can also accept cash, check, and onsite card payments on any plan without connecting a processor.
Yes. All data is encrypted in transit and at rest. ZERBIQ uses enterprise-grade database hosting with row-level security — meaning each account's data is isolated and never accessible to other users.
Your data is saved for 30 days after cancellation. You can export everything — customers, jobs, invoices, timecards, inventory — at any time before or after cancelling. Your data always belongs to you.