Every feature, every plan — side by side.
Every plan includes a customer portal and online payments. No add-ons, no upcharges. Customers sign in by secure link or one-time code — no password required. Online invoice payment (card & ACH) requires connecting a supported payment processor.
What is an active customer? An active customer is any customer currently managed in your account. Archive customers you're no longer serving to free up your slot count — all their history stays saved.
Solo $39.99/mo 200 active customers | Core $119/mo 500 active customers | Field $169/mo 1,000 active customers | Most Popular Command $209/mo 2,500 active customers | Enterprise Custom 2,500+ active customers | |
|---|---|---|---|---|---|
| Customer Limits | |||||
| Users included | 1 | Unlimited | Unlimited | Unlimited | Unlimited |
| Active customers | 200 | 500 | 1,000 | 2,500 | 2,500+ |
| Unlimited routes | ✓ | ✓ | ✓ | ✓ | ✓ |
| Unlimited team members | ✗ | ✓ | ✓ | ✓ | ✓ |
| Jobs & Scheduling | |||||
| Job scheduling & tracking | ✓ | ✓ | ✓ | ✓ | ✓ |
| Recurring jobs | ✓ | ✓ | ✓ | ✓ | ✓ |
| Route management | ✓ | ✓ | ✓ | ✓ | ✓ |
| Schedule & dispatch board | ✓ | ✓ | ✓ | ✓ | ✓ |
| Drag-to-schedule calendar | ✓ | ✓ | ✓ | ✓ | ✓ |
| Job cancellations with fees | ✓ | ✓ | ✓ | ✓ | ✓ |
| Missed stop tracking | ✓ | ✓ | ✓ | ✓ | ✓ |
| Holiday Management | ✓ | ✓ | ✓ | ✓ | ✓ |
| Billing Cycles | ✓ | ✓ | ✓ | ✓ | ✓ |
| Daily Truck Inspection and Checklists | ✗ | ✓ | ✓ | ✓ | ✓ |
| Invoicing & Payments | |||||
| Invoicing | ✓ | ✓ | ✓ | ✓ | ✓ |
| Transaction & bank register | ✓ | ✓ | ✓ | ✓ | ✓ |
| Credits & refunds | ✓ | ✓ | ✓ | ✓ | ✓ |
| Partial payments and payment plans | ✗ | ✗ | ✓ | ✓ | ✓ |
| Estimates & quotes | ✗ | ✗ | ✓ | ✓ | ✓ |
| Online payment processing (card/ACH) ² | ✓ | ✓ | ✓ | ✓ | ✓ |
| Purchase orders | ✗ | ✓ | ✓ | ✓ | ✓ |
| QuickBooks sync | ✗ | ✗ | ✗ | ✓ | ✓ |
| SMS & Communications | |||||
| Technician on the way SMS | ✓ | ✓ | ✓ | ✓ | ✓ |
| Job completion SMS | ✓ | ✓ | ✓ | ✓ | ✓ |
| Appointment reminders | ✓ | ✓ | ✓ | ✓ | ✓ |
| Automated invoice reminders | ✓ | ✓ | ✓ | ✓ | ✓ |
| Review request automation | ✓ | ✓ | ✓ | ✓ | ✓ |
| Automated follow-up sequences | ✗ | ✗ | ✗ | ✓ | ✓ |
| In-app messaging | ✗ | ✗ | ✗ | ✓ | ✓ |
| Customers & CRM | |||||
| Customer CRM | ✓ | ✓ | ✓ | ✓ | ✓ |
| Custom fields | ✓ | ✓ | ✓ | ✓ | ✓ |
| Complaints tracking | ✓ | ✓ | ✓ | ✓ | ✓ |
| Customer portal ² | ✓ | ✓ | ✓ | ✓ | ✓ |
| Lead management (Kanban) | ✗ | ✗ | ✓ | ✓ | ✓ |
| Embeddable lead capture form | ✗ | ✗ | ✓ | ✓ | ✓ |
| Multiple service locations ¹ | ✗ | ✗ | ✓ | ✓ | ✓ |
| Routes & Field Operations | |||||
| Route sheet | ✓ | ✓ | ✓ | ✓ | ✓ |
| Mileage tracking (IRS rates) | ✓ | ✓ | ✓ | ✓ | ✓ |
| Job photos & digital signatures | ✓ | ✓ | ✓ | ✓ | ✓ |
| Chemical & material logs | ✓ | ✓ | ✓ | ✓ | ✓ |
| GPS Field Tracking (phone-based, no hardware) | ✗ | ✓ | ✓ | ✓ | ✓ |
| Route Intelligence (AI stop optimization) | ✗ | ✗ | ✓ | ✓ | ✓ |
| Parts on Order | ✓ | ✓ | ✓ | ✓ | ✓ |
| Team & HR | |||||
| Roles & permissions | ✗ | ✓ | ✓ | ✓ | ✓ |
| Timecards & time tracking | ✗ | ✓ | ✓ | ✓ | ✓ |
| Attendance tracking | ✗ | ✓ | ✓ | ✓ | ✓ |
| Time off & PTO tracking | ✗ | ✓ | ✓ | ✓ | ✓ |
| Performance reviews | ✗ | ✓ | ✓ | ✓ | ✓ |
| Incident tracking | ✗ | ✓ | ✓ | ✓ | ✓ |
| Vehicle & equipment tracking | ✗ | ✓ | ✓ | ✓ | ✓ |
| Employee termination workflow | ✗ | ✗ | ✓ | ✓ | ✓ |
| Subcontractor management | ✗ | ✗ | ✓ | ✓ | ✓ |
| Employee ID and PIN Login | ✗ | ✓ | ✓ | ✓ | ✓ |
| Employee Asset Checkout | ✗ | ✗ | ✓ | ✓ | ✓ |
| Inventory & Equipment | |||||
| Materials catalog & inventory | ✓ | ✓ | ✓ | ✓ | ✓ |
| Equipment & asset tracking | ✗ | ✓ | ✓ | ✓ | ✓ |
| Maintenance scheduling | ✗ | ✗ | ✓ | ✓ | ✓ |
| Reporting & Analytics | |||||
| Dashboard (16+ widgets) | ✓ | ✓ | ✓ | ✓ | ✓ |
| Revenue reports | ✓ | ✓ | ✓ | ✓ | ✓ |
| Job completion reports | ✓ | ✓ | ✓ | ✓ | ✓ |
| Tech performance reports | ✗ | ✓ | ✓ | ✓ | ✓ |
| Route profitability reports | ✓ | ✓ | ✓ | ✓ | ✓ |
| Customer retention reports | ✓ | ✓ | ✓ | ✓ | ✓ |
| Overdue invoice aging | ✓ | ✓ | ✓ | ✓ | ✓ |
| Data export (CSV/PDF/ZIP) | ✓ | ✓ | ✓ | ✓ | ✓ |
| Platform & Support | |||||
| Mobile team view (iOS, Android & browser) | ✓ | ✓ | ✓ | ✓ | ✓ |
| PWA (install from browser, no download required) | ✓ | ✓ | ✓ | ✓ | ✓ |
| Light Mode and Dark Mode | ✓ | ✓ | ✓ | ✓ | ✓ |
| Personalized Shortcuts Bar | ✓ | ✓ | ✓ | ✓ | ✓ |
| Custom Branding | ✓ | ✓ | ✓ | ✓ | ✓ |
| Automations & rules engine | ✗ | ✗ | ✗ | ✓ | ✓ |
| AI support chatbot | ✗ | ✗ | ✗ | ✓ | ✓ |
| Priority support | ✗ | ✗ | ✗ | ✓ | ✓ |
| Dedicated onboarding | ✗ | ✗ | ✗ | ✗ | ✓ |
| Custom integrations | ✗ | ✗ | ✗ | ✗ | ✓ |
| Request Early Access | Request Early Access | Request Early Access | Request Early Access | Contact Us Managing 2,500+ customers? Ask about custom pricing. | |
¹ Multiple service locations available on Field and above. Field plans: +$69/mo per additional location. Command plans: +$89/mo per additional location.
² Online payment processing (card & ACH) and online invoice payment through the customer portal are included on every plan. Requires connecting a supported payment processor (Stripe, Square, or PayPal). Cash, check, and onsite card payments are always available on every plan without a connected processor.
Jobber is a well-established platform and a legitimate choice for many field service businesses. Where we differ: Jobber charges per user seat — meaning your monthly cost goes up every time you add a technician. For a team of 5–10 people, that adds up fast. We know because we lived it. ZERBIQ includes unlimited team members on Core and above, with no per-seat fees. Solo is one user.
Jobber does offer data export on certain plans, but we cannot independently verify exactly what data is exportable, in what formats, or whether that changes by plan tier. If data portability matters to you — and it should — ask them directly before you commit. With ZERBIQ, your full export (customers, jobs, invoices, timecards, inventory) is always available to every plan, in CSV, PDF, and ZIP, at no charge.
Pricing and features are based on publicly available information and our own experience as former Jobber customers. Always verify current pricing at jobber.com.
Housecall Pro is a capable platform, and we respect what they've built. ZERBIQ was designed from the ground up for field service businesses of all types — whether you run recurring routes, one-time jobs, or a mix of both. Where we differ: Housecall Pro serves a much broader range of trades, which means some of the workflow depth that matters most to field service operators isn't there.
Like Jobber, we cannot independently verify Housecall Pro's current data export capabilities, import options, or how those vary by plan. What we can tell you is that ZERBIQ gives you full data portability on every plan — no plan upgrade required to take your own data with you.
Pricing and features are based on publicly available information. Always verify current pricing at housecallpro.com.